FAQs & Troubleshooting
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175 Results
- 1Replace Drum
- 2(Video) Replace Toner
- 3(Video) Load paper
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Can I print from and scan to iPhone, iPod Touch and iPad?
- 6Set up your Brother machine on a wireless network
- 7Jam Inside (With Video Instructions)
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9Jam 2-sided
- 10(Video) Load an Envelope (Manual Feed Slot)
- 11Wireless setup is requesting a WPS PIN to complete the setup
- 12(Video) Unpack your Brother machine
- 13Add your Brother machine with AirPrint (macOS)
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15What is Brother iPrint&Scan?
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17My Brother machine could not be found over the network when I installed drivers on my PC.
- 18(Video) Set up your Brother machine
- 19(Video) Connect the power cord
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21Check the remaining ink or toner level (Linux)
- 22What kind of envelopes and labels are recommended for printing?
- 23I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 24Reset the print server to the default factory settings.
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 29Discover the MAC address of the Brother network card
- 30Can I print from or scan to Android™ Smartphone?
- 31Jam Rear
- 32Jam Tray (1)
- 33Print the Network Configuration Report
- 34Turn the Toner Save Mode on or off.
- 35"Offline" appears on the Status Monitor.
- 36I cannot find some options in the Print dialogue box (macOS 11 or later)
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38What is AirPrint?
- 39How to identify your Operating System (OS).
- 40Change the printer driver settings (Windows / macOS)
- 41What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42What is the BRAdmin Professional software used for?
- 43What is the recommended paper?
- 44I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 45I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 46(Video) Update the Driver or Firmware for your Brother machine
- 47How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 48Enable the Brother machine's network interface.
- 49Load paper in the paper tray
- 50Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.