FAQs & Troubleshooting
Latest |
164 Results
- 114/02/2024(Video) Unpack your Brother machine
- 214/02/2024(Video) Load an Envelope (Manual Feed Slot)
- 314/02/2024(Video) Load paper
- 414/02/2024(Video) Connect the power cord
- 510/01/2024My machine prints documents in inverted colours after updating to Android™ 14.
- 614/12/2023Discover the MAC address of the Brother network card
- 713/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 813/09/2023Check the firmware version.
- 912/07/2023Print on both sides of paper or a booklet automatically
- 1012/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1121/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1221/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1321/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1421/06/2023Add your Brother machine with AirPrint (macOS)
- 1521/06/2023Delete print jobs from the print queue.
- 1619/05/2023I cannot print from my computer via USB.
- 1712/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 1826/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 1926/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2026/04/2023Change the printer driver settings (Windows / macOS)
- 2119/04/2023The printer status is Offline or Paused.
- 2219/04/2023"Offline" appears on the Status Monitor.
- 2315/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2415/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2511/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 2611/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2711/01/2023Toner Low or Prepare New Toner Cartridge
- 2826/12/2022Open the Status Monitor
- 2926/12/2022How to identify your Operating System (OS).
- 3026/12/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3112/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 3215/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3316/08/2022What is the difference between the toner cartridge and the drum unit?
- 3416/08/2022(Video) Replace Toner
- 3516/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3616/08/2022Update the Driver or Firmware for your Brother machine
- 3728/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 3828/07/2022I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 3928/07/2022Check the Node Name of the Brother machine
- 4028/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4115/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4212/05/2022Turn the Toner Save Mode on or off.
- 4312/05/2022Uninstall the Brother Software and Drivers (Windows)
- 4412/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4512/05/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 4628/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 4728/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4828/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4928/03/2022Drum !
- 5017/01/2022I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.