FAQs & Troubleshooting
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172 Results
- 1(Video) Load paper
- 2(Video) Replace Toner
- 3Jam Inside (With Video Instructions)
- 4Set up your Brother machine on a wireless network
- 5Add your Brother machine with AirPrint (macOS)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Connect the power cord
- 8(Video) Load an Envelope (Manual Feed Slot)
- 9Replace Drum
- 10(Video) Unpack your Brother machine
- 11Jam Rear
- 12(Video) Set up your Brother machine
- 13The printer status is Offline or Paused.
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 15Jam 2-sided
- 16I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 172-sided Disabled
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19My Brother machine could not be found over the network when I installed drivers on my PC.
- 20How to identify your Operating System (OS).
- 21Reset the print server to the default factory settings.
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23Drum !
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 25Wireless setup is requesting a WPS PIN to complete the setup
- 26What is Brother iPrint&Scan?
- 27Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 28Can I print from and scan to iPhone, iPod Touch and iPad?
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31Load paper in the paper tray
- 32"Offline" appears on the Status Monitor.
- 33Delete print jobs from the print queue.
- 34Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 35Print on both sides of paper or a booklet automatically
- 36Manual Feed
- 37Print on envelopes, labels or thick paper from the Manual feed slot
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Open the Control Panel (For Windows)
- 40What is Network Shared printing?
- 41Drum End Soon
- 42Enable the Brother machine's network interface.
- 43TONER ENDED
- 44What can happen if the wrong paper is used in your machine.
- 45What is the recommended paper?
- 46A message appears informing to "The optical photoconductor needs to be replaced. / The paper tray is almost empty. " on my Macintosh.
- 47I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 48Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 49Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 50Clean the drum unit
