FAQs & Troubleshooting
Latest |
137 Results
- 113/06/2024Self-Diagnostic
- 213/06/2024Toner Low or Prepare New Toner Cartridge
- 313/06/2024Drum End Soon
- 413/06/2024(Video) Update the Driver or Firmware for your Brother machine
- 510/04/2024(Video) Cannot Detect
- 613/03/2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 713/03/2024Uninstall the drivers. (macOS 13 or greater)
- 814/02/2024Turn the Toner Save Mode on or off.
- 910/01/2024(Video) Replace the Toner Cartridge
- 1010/01/2024(Video) Unpack your Brother machine and install the toner cartridge
- 1110/01/2024(Video) Load A4/Letter paper
- 1210/01/2024(Video) Connect the cord
- 1310/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 1412/07/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 1512/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1621/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1721/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1821/06/2023Print both sides of paper or a booklet automatically
- 1921/06/2023Delete print jobs from the print queue.
- 2019/05/2023I cannot print from my computer via USB.
- 2126/04/2023I cannot install the Brother printer driver (macOS 11 or later)
- 2226/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 2326/04/2023(Video) Paper is Jammed in the Back of the Machine
- 2426/04/2023(Video) Paper is Jammed inside the Machine
- 2526/04/2023(Video) Paper is Jammed in the 2-sided Tray
- 2626/04/2023(Video) Paper is Jammed in the Paper Tray
- 2726/04/2023Change the printer driver settings (Windows / macOS)
- 2819/04/2023The printer status is Offline or Paused.
- 2919/04/2023"Offline" appears on the Status Monitor.
- 3015/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3111/01/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 3211/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 3311/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3426/12/2022Cannot Detect
- 3526/12/2022Open the Status Monitor
- 3626/12/2022How to identify your Operating System (OS).
- 3726/12/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3815/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3915/09/2022Print as a Booklet Automatically (Windows)
- 4016/08/2022What is the difference between the toner cartridge and the drum unit?
- 4116/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4216/08/2022Update the Driver or Firmware for your Brother machine
- 4328/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4427/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4515/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4612/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4714/04/2022Uninstall the Brother Software and Drivers (Windows)
- 4814/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4928/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 5028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)