FAQs & Troubleshooting
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Latest |
125 Results
- 113/06/2024Self-Diagnostic
- 213/06/2024Drum End Soon
- 313/06/2024Toner Low or Prepare New Toner Cartridge
- 413/06/2024(Video) Update the Driver or Firmware for your Brother machine
- 513/03/2024Uninstall the drivers. (macOS 13 or greater)
- 614/02/2024(Video) Unpack your Brother machine and connect the power cord.
- 714/02/2024(Video) Load A4/Letter paper
- 814/02/2024(Video) Load an Envelope (Manual Feed Slot)
- 914/02/2024Turn the Toner Save Mode on or off.
- 1013/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1112/07/2023Print on both sides of paper or a booklet automatically
- 1212/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1321/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1421/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1521/06/2023Delete print jobs from the print queue.
- 1619/05/2023I cannot print from my computer via USB.
- 1726/04/2023I cannot install the Brother printer driver (macOS 11 or later)
- 1826/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 1926/04/2023Change the printer driver settings (Windows / macOS)
- 2019/04/2023The printer status is Offline or Paused.
- 2119/04/2023"Offline" appears on the Status Monitor.
- 2215/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2315/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2411/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 2511/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2626/12/2022Open the Status Monitor
- 2726/12/2022How to identify your Operating System (OS).
- 2826/12/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 2915/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3016/08/2022What is the difference between the toner cartridge and the drum unit?
- 3116/08/2022(Video) Replace Toner
- 3216/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3316/08/2022Update the Driver or Firmware for your Brother machine
- 3428/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3515/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3612/05/2022Uninstall the Brother Software and Drivers (Windows)
- 3712/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3828/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 3928/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4028/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4128/03/2022Drum !
- 4217/01/2022I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 4309/12/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4411/11/2021Open the Control Panel (For Windows)
- 4514/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 4627/07/2020Cannot print after a Windows 10 update (June 2020)
- 4709/07/2020What driver package format is supported by my Linux distribution?
- 4801/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4904/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 5004/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)