FAQs & Troubleshooting
Latest |
211 Results
- 113/09/2024Where can I download Brother iPrint&Scan application for Mac?
- 213/06/2024(Video) Update the Driver or Firmware for your Brother machine
- 313/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 413/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 514/02/2024What is the default password for my Brother machine?
- 624/01/2024My machine does regular cleaning cycles in the night. How can I correct this?
- 724/01/2024Why is it necessary for my machine to go through regular cleaning cycles?
- 814/12/2023Discover the MAC address of the Brother network card
- 913/09/2023Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 1013/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1112/07/2023I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 1212/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1321/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1421/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1521/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1621/06/2023Add your Brother machine with AirPrint (macOS)
- 1721/06/2023Print both sides of paper or a booklet automatically
- 1821/06/2023Delete print jobs from the print queue.
- 1919/05/2023I cannot print from my computer via USB.
- 2012/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 2126/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 2226/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2326/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2426/04/2023Change the printer driver settings (Windows / macOS)
- 2519/04/2023The printer status is Offline or Paused.
- 2619/04/2023"Offline" appears on the Status Monitor.
- 2715/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2815/02/2023I'm using Windows Vista, Windows 7, Windows 8 / 8.1 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 2915/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 3011/01/2023After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 3111/01/2023Cannot Detect Ink Volume
- 3211/01/2023Install Inbox Ink
- 3311/01/2023Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 3411/01/2023Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 3511/01/2023One or more of my colours are not printing (blank).
- 3626/12/2022Can third party ink be used to refill the ink cartridges?
- 3726/12/2022Open the Status Monitor
- 3826/12/2022How to identify your Operating System (OS).
- 3926/12/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 4009/11/2022Register the IC card for user authentication in Secure Function Lock
- 4112/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 4212/10/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 4315/09/2022After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer.
- 4415/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4516/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4616/08/2022Update the Driver or Firmware for your Brother machine
- 4728/07/2022I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 4828/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4927/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5015/06/2022Access Web Based Management