FAQs & Troubleshooting
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211 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Install Ink Cartridges
- 3The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 4Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 5Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 6(Video) Unpack your Brother machine
- 7Install Inbox Ink
- 8Guidelines for configuring your Brother machine on a wireless network
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10I cannot print using my Brother machine on a wireless network (Mac)
- 11Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3
- 12Wireless (Wi-Fi) setup video guide for computers and mobile devices
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14What is Brother iPrint&Scan?
- 15No Paper / No Paper Fed
- 16Reset Your Brother Machine
- 17Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 18(Video) Connect telephone line and power cords
- 19Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 20Print a web page from iPrint&Scan when using an Android™ mobile device.
- 21Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 22I cannot make borderless prints.
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 24Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 25Cover is Open
- 26Out of Memory
- 27Replace Ink
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 30Wireless setup is requesting a WPS PIN to complete the setup
- 31Other Problems
- 32(Video) Update the Driver or Firmware for your Brother machine
- 33Load Envelopes in Paper Tray #1
- 34Register the IC card for user authentication in Secure Function Lock
- 35Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 36What is AirPrint?
- 37What is Brother Web Connect (Web icon)?
- 38High Temperature
- 39Change the printer driver settings (Windows / macOS)
- 40Clean the Paper Pick-up Rollers for Paper Tray #2 and Tray #3
- 41Improve poor print quality
- 42What is the recommended paper?
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 46I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 47The printer status is Offline or Paused.
- 48Why is it necessary for my machine to go through regular cleaning cycles?
- 49What is the default password for my Brother machine?
- 50I cannot install the driver when using the Driver Install Tool. (Linux)