FAQs & Troubleshooting
Popular |
228 Results
- 1The print speed is slow.
- 2Replace Laser
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5I cannot find some option in the Printing preferences. (For Windows)
- 6Change the printer driver settings (Windows / macOS)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8What is Brother iPrint&Scan?
- 9I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Can I print from and scan to iPhone, iPod Touch and iPad?
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 13What is the BRAdmin Professional software used for?
- 14What is the recommended paper?
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16What kind of paper can I use?
- 17The printer status is Offline or Paused.
- 18Jam Tray 1 or Jam Tray 2
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20Reduce printing noise using Quiet Mode
- 21Replace PF Kit xx
- 22The paper is curled
- 23Replace Drum
- 24Reset the print server to the default factory settings
- 25Replace Fuser
- 26What driver package format is supported by my Linux distribution?
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28Drum Error (Drum!)
- 29Wrinkles or creases
- 30Install additional memory.
- 31Jam Duplex
- 32Jam Inside
- 33Jam MP Tray
- 34Replace Toner
- 35Add your Brother machine with AirPrint (macOS)
- 36I cannot print using my Brother machine on a wireless network (Windows)
- 37Enable the Brother machine's network interface.
- 38Protect your Brother machine against unauthorised access over the network
- 39Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 40I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 41Print a web page from iPrint&Scan when using an Android™ mobile device.
- 42Print Unable or Print Unable XX
- 43Can I use non-Brother or third party supplies with the Brother machine?
- 44What can happen if the wrong paper is used in your machine.
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46Wireless setup is requesting a WPS PIN to complete the setup
- 47I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 48Delete print jobs from the print queue.
- 49Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 50I'm trying to print a multiple-page document via AirPrint from an iPhone, iPod touch or iPad, but only the first page is printing.