FAQs & Troubleshooting
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171 Results
- 1Install the built-in drivers (For Windows 8 and Windows 10)
- 2Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 3What is Brother iPrint&Scan?
- 4Printouts have a curl or wave.
- 5Print on both sides of the paper.
- 6Can I print from or scan to Android™ Smartphone?
- 7How to identify your Operating System (OS).
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Can I print from and scan to iPhone, iPod Touch and iPad?
- 11What is the recommended paper?
- 12I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 13The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 14What is a "Generic PCL Driver"?
- 15What kind of memory can I use?
- 16Printouts (envelopes) have creases.
- 17What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 20How do I print a printer settings page?
- 21The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 22The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 23Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 24Printouts have wrinkles or creases.
- 25Replace the drum unit
- 26What can happen if the wrong paper is used in your machine.
- 27What is the unprintable area per page?
- 28How do I install additional memory?
- 29What is Network Shared printing?
- 30Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 31I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 32Windows 10 Support Information
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Open the Control Panel (For Windows)
- 35Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 36Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 37Change the printer driver settings (Windows / macOS)
- 38Where is the Auto Duplex setting option in the Mac OS X 10.3 driver or greater?
- 39How do I install the Optional Tray Unit?
- 40What is the BRAdmin Professional software used for?
- 41Discover the MAC address of the Brother network card
- 42My Brother machine misfeeds paper.
- 43How do I factory reset the print server?
- 44How do I clear paper jams?
- 45I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 46What driver package format is supported by my Linux distribution?
- 47Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 50Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?