HL-5170DN
FAQs & Troubleshooting |
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- 119/04/2023The printer status is Offline or Paused.
- 215/09/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 315/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 427/07/2020Cannot print after a Windows 10 update (June 2020)
- 501/08/2018I cannot print from my computer via network. (For Windows)
- 601/11/2017I cannot print from my computer via network (for Macintosh).
- 724/09/2015I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 809/06/2015I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 909/06/2015The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 1027/11/2013I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print.
- 1107/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 1220/02/2006An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 1309/12/2005I'm using the Simple Network Configuration capabilities of Apple® Mac OS® X. I can print from a Macintosh®, but not from a Windows® PC.