FAQs & Troubleshooting
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111 Results
- 1All the lights are flashing together.
- 2Why does the Drum LED blink ?
- 3What can happen if the wrong paper is used in your machine.
- 4The printed letters are slanted, positioned incorrectly.
- 5The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6What is the difference between the toner cartridge and the drum unit?
- 7I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 8The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 9The printer status is Offline or Paused.
- 10I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11Printouts have wrinkles or creases.
- 12What do the LED indications mean?
- 13Cannot print after a Windows 10 update (June 2020)
- 14Uninstall printer drivers (Linux)
- 15I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 16What kind of paper can I use?
- 17Can I use non-Brother or third party supplies with the Brother machine?
- 18What is the unprintable area per page?
- 19What is the recommended paper?
- 20I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 21I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 22Windows 10 Support Information
- 23Replace the drum unit
- 24I cannot install Brother drivers on Debian 10 (Linux)
- 25What driver package format is supported by my Linux distribution?
- 26My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 27The downloaded driver's name is different from my machine's name. (Linux)
- 28The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 29Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 30All print jobs are aborted and nothing is printed. (Linux)
- 31I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 32I am unable to print from a client PC to a printer on a print server. (Linux)
- 33I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 34Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 35The paper is skewed when it's printed.
- 36When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
- 37What is a "Generic PCL Driver"?
- 38Printouts have a curl or wave.
- 39How do I clear paper jams?
- 40Paper size settings are unavailable when I print from OpenOffice (Linux)
- 41I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 42To install the printer driver easily using a tool. (Linux)
- 43Pre-Required Procedures (Linux)
- 44What is Network Shared printing?
- 45Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 46How can I install the Web BRAdmin on Windows Server 2003?
- 47An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 48Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 49Lines appears across the page.
- 50White lines appear across the page.