FAQs & Troubleshooting
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170 Results
- 1The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3How to identify your Operating System (OS).
- 4Functions supported in the Windows 7 built-in drivers
- 5Print on both sides of the paper.
- 6How do I print on transparencies?
- 7How do I perform a factory reset?
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 9What is UPnP and SSDP?
- 10Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11The paper is skewed when it's printed.
- 12"There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC.
- 13The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 14The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 15What is a "Generic PCL Driver"?
- 16Can I print from DOS applications?
- 17How do I factory reset the Network Interface Card (NIC)?
- 18I cannot install Brother drivers on Debian 10 (Linux)
- 19Cannot print after a Windows 10 update (June 2020)
- 20I've used the Java RPC software to change settings on my printer. Is there anyway I can save the settings of one printer and send those settings to another printer?
- 21How do I print a Test page?
- 22I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 23Printouts have a curl or wave.
- 24How do I change the paper tray and paper size settings?
- 25What is the BRAdmin Professional software used for?
- 26How do I install additional memory?
- 27Replace the toner cartridge.
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 30Change the printer driver settings (Windows / macOS)
- 31The printer status is Offline or Paused.
- 32I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 33To maintain the best overall quality, are there any parts I should maintain?
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35What can happen if the wrong paper is used in your machine.
- 36What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 37When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 38What is the unprintable area per page?
- 39How do I change the print server password?
- 40Delete print jobs from the print queue.
- 41Can I print from or scan to an Android™ Smartphone?
- 42I cannot print from my computer via USB.
- 43The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 44I cannot print from Mac OS X.
- 45What kind of USB cable can I use?
- 46When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
- 47The printer prints unexpectedly or it prints garbage.
- 48I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 49An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 50The printer makes a grinding or clicking sound.