FAQs & Troubleshooting
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170 Results
- 1Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 2Functions supported in the Windows 7 built-in drivers
- 3The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5What is UPnP and SSDP?
- 6How do I wake-up the printer?
- 7I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 8I cannot install Brother drivers on Debian 10 (Linux)
- 9The printer status is Offline or Paused.
- 10The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 11How to identify your Operating System (OS).
- 12I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 13Printouts have a curl or wave.
- 14Replace the drum unit
- 15Can I print using the IPP protocol on Windows XP?
- 16Install the built-in drivers (For Windows 8 and Windows 10)
- 17What kind of paper can I use?
- 18Paper size settings are unavailable when I print from OpenOffice (Linux)
- 19I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 20When printing with monochrome laser printer, the print position shifts. (Linux)
- 21Open the Control Panel (For Windows)
- 22I cannot install the driver when using the Driver Install Tool. (Linux)
- 23What driver package format is supported by my Linux distribution?
- 24I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 25To install the printer driver easily using a tool. (Linux)
- 26I want to print using CUPS while keeping SELinux enabled. (Linux)
- 27Delete print jobs from the print queue.
- 28Can I print from or scan to an Android™ Smartphone?
- 29I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 30Windows 7 Support Information
- 31The paper is skewed when it's printed.
- 32To maintain the best overall quality, are there any parts I should maintain?
- 33The printer prints unexpectedly or it prints garbage.
- 34Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 35Printouts are faint.
- 36What can happen if the wrong paper is used in your machine.
- 37When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 38What is the unprintable area per page?
- 39What is the recommended paper?
- 40Print on both sides of the paper.
- 41How do I install additional memory?
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43The downloaded driver's name is different from my machine's name. (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 46I am unable to print from a client PC to a printer on a print server. (Linux)
- 47Windows 10 Support Information
- 48My printer will not power up.
- 49Uninstall the drivers. (Mac OS X 10.5)
- 50White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.