FAQs & Troubleshooting
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138 Results
- 1The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2To maintain the best overall quality, are there any parts I should maintain?
- 3How do I change the paper tray and paper size settings?
- 4Can I use non-Brother or third party supplies with the Brother machine?
- 5Replace the toner cartridge.
- 6What driver package format is supported by my Linux distribution?
- 7I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 8I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 9Replace the drum unit
- 10The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 11What is the difference between the toner cartridge and the drum unit?
- 12I cannot install Brother drivers on Debian 10 (Linux)
- 13Functions supported in the Windows 7 built-in drivers
- 14Can I buy any MICR toner?
- 15Can I print from or scan to an iPhone, iPod Touch or iPad?
- 16The paper is skewed when it's printed.
- 17What kind of USB cable can I use?
- 18The driver installation finished successfully but I cannot print. (Linux)
- 19Delete print jobs from the print queue.
- 20The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 21Change the printer driver settings (Windows / macOS)
- 22What can happen if the wrong paper is used in your machine.
- 23My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 24Paper size settings are unavailable when I print from OpenOffice (Linux)
- 25Install the built-in drivers (For Windows 8 and Windows 10)
- 26How to identify your Operating System (OS).
- 27How do I print on transparencies etc?
- 28An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 29When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 30I cannot install the driver when using the Driver Install Tool. (Linux)
- 31The downloaded driver's name is different from my machine's name. (Linux)
- 32Print command (LPR) (Linux)
- 33When printing with monochrome laser printer, the print position shifts. (Linux)
- 34Can I print from or scan to an Android™ Smartphone?
- 35The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 36Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 37"There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC.
- 38What is the Status Monitor and how do I turn it on?
- 39What is the unprintable area per page?
- 40What is the recommended paper?
- 41Print on both sides of the paper.
- 42In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45I cannot print from Mac OS X.
- 46The printer prints unexpectedly or it prints garbage.
- 47I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 48I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 49Large characters are printed incorrectly. (Linux)
- 50I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)