FAQs & Troubleshooting
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228 Results
- 1Adjust colour settings by using the custom setting in the printer driver
- 2Load paper in the paper tray
- 3Replace Belt
- 4Jam Rear
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Can I print from or scan to Android™ Smartphone?
- 8The printer status is Offline or Paused.
- 9What is Brother iPrint&Scan?
- 10Jam MP Tray
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Jam Duplex
- 14Replace Toner
- 15Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17Can I print from and scan to iPhone, iPod Touch and iPad?
- 18Jam Inside
- 19Replace Fuser
- 20Turn the Toner Save Mode on or off
- 21The color of your printouts is not what you expected
- 22Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 23No Waste Toner
- 24Change the printer driver settings (Windows / macOS)
- 25Calibrate
- 26Cover is Open
- 27I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 28Jam Tray 1 / Jam Tray 2
- 29Replace Drum
- 30I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32How to identify your Operating System (OS).
- 33Drum Stop
- 34Print both sides of paper or a booklet automatically
- 35I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 36Drum End Soon
- 37Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 38Replace PF Kit xx
- 39Replace WT Box
- 40The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 41I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 42Condensation
- 43Registration or Registration failed.
- 44Cartridge Error
- 45Reset the network settings to the factory default
- 46What is the printable area per page?
- 47What is the recommended paper?
- 48Check the Node Name of the Brother machine
- 49Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 50I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)