FAQs & Troubleshooting
![]() |
Latest |
207 Results
- 114/12/2023Discover the MAC address of the Brother network card
- 213/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 312/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 421/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 521/06/2023Delete print jobs from the print queue.
- 619/05/2023I cannot print from my computer via USB.
- 712/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 826/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 926/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1026/04/2023Change the printer driver settings (Windows / macOS)
- 1126/04/2023Open the Status Monitor
- 1219/04/2023"Offline" appears on the Status Monitor.
- 1319/04/2023The printer status is Offline or Paused.
- 1415/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1515/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1611/01/2023Condensation
- 1711/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 1811/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 1926/12/2022How to identify your Operating System (OS).
- 2009/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2109/11/2022Can I print from DOS applications?
- 2215/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2316/08/2022What is the difference between the toner cartridge and the drum unit?
- 2416/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2528/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 2628/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 2728/07/2022Check the Node Name of the Brother machine
- 2828/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2927/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3015/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3112/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3212/05/2022Uninstall the Brother Software and Drivers (Windows)
- 3312/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3414/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3528/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 3628/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3728/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3811/11/2021Open the Control Panel (For Windows)
- 3914/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 4015/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4111/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4211/02/2021Adjust colour settings by using the custom setting in the printer driver
- 4311/02/2021I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 4427/07/2020Cannot print after a Windows 10 update (June 2020)
- 4509/07/2020What driver package format is supported by my Linux distribution?
- 4601/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4708/01/2020When I print images, the quality is not good (Linux)
- 4804/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 4904/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5028/11/2019Print command (LPR) (Linux)