FAQs & Troubleshooting
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207 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Load paper in the paper tray
- 3What is Brother iPrint&Scan?
- 4Jam Tray 1 / Jam Tray 2
- 5Replace Drum
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Print both sides of paper or a booklet automatically
- 8Jam MP Tray
- 9WT Box End Soon
- 10Replace Belt
- 11Jam Rear
- 12Can I print from or scan to Android™ Smartphone?
- 13Replace Laser
- 14Toner Low
- 15Replace Toner
- 16Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18Jam Inside
- 19What driver package format is supported by my Linux distribution?
- 20No Toner
- 21Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 22Can I use AirPrint with my Brother machine?
- 23Can I print from DOS applications?
- 24Turn the Toner Save Mode on or off
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Delete print jobs from the print queue.
- 27Print a web page from iPrint&Scan when using an Android™ mobile device.
- 28Carry out calibration to improve the colour density
- 29Install the optional lower tray
- 30Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 31Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 32Jam Duplex
- 33Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 34Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 35Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 36I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 37Registration or Registration failed.
- 38Drum Stop
- 39I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 40What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 41Drum Error (Drum!)
- 42Drum End Soon
- 43Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 44Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 45Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 46Small Paper
- 47The printer status is Offline or Paused.
- 48Unusable Device
- 49How do I clean the drum unit?
- 50Replace WT Box
