FAQs & Troubleshooting
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201 Results
- 51Change the printer driver settings (Windows / macOS)
- 52Cartridge Error
- 53I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 54Load paper in the paper tray
- 55Adjust colour settings by using the custom setting in the printer driver
- 56Colours are light or unclear on the whole page
- 57Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 58Paper is wrinkled.
- 59Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 60I cannot install Brother drivers on Debian 10 (Linux)
- 61The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 62Can I print on transparencies e.g. for overhead projectors?
- 63Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 64Condensation
- 65Registration or Registration failed.
- 66Print Unable XX
- 67No Waste Toner
- 68I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 69No Paper
- 70When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
- 71Drum Error (Drum!)
- 72Can I use non-Brother or third party supplies with the Brother machine?
- 73Install the optional lower tray
- 74Check the Node Name of the Brother machine
- 75When I print images, the quality is not good (Linux)
- 76Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 77How to identify your Operating System (OS).
- 78I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 79The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 80I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 81No Tray
- 82How can I create or view an XML Paper Specification document?
- 83"Offline" appears on the Status Monitor.
- 84Clean the corona wire
- 85I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 86I cannot find some option in the Printing preferences. (For Windows)
- 87Install the built-in drivers (For Windows 8 and Windows 10)
- 88Print a web page from iPrint&Scan when using an Android™ mobile device.
- 89Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 90Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 91Can I use AirPrint with my Brother machine?
- 92I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 93Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 94Short Paper
- 95Thin lines do not print.
- 96Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 97Is my machine compatible with Windows Vista™?
- 98How do I clean the drum unit?
- 99Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 100How do I clean the inside of the machine?