FAQs & Troubleshooting
Latest |
219 Results
- 113/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 213/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 314/12/2023Discover the MAC address of the Brother network card
- 413/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 512/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 621/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 721/06/2023Delete print jobs from the print queue.
- 819/05/2023I cannot print from my computer via USB.
- 912/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 1026/04/2023I cannot print using my Brother machine on a wireless network (Windows)
- 1126/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1226/04/2023Change the printer driver settings (Windows / macOS)
- 1326/04/2023Open the Status Monitor
- 1419/04/2023"Offline" appears on the Status Monitor.
- 1519/04/2023The printer status is Offline or Paused.
- 1615/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 1715/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1811/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 1911/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 2026/12/2022How to identify your Operating System (OS).
- 2121/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2221/12/2022What are supported file formats for the direct print feature?
- 2309/11/2022Replace the drum unit.
- 2409/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2509/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2609/11/2022What is the default node name of the Brother Print Server?
- 2709/11/2022How do I replace the Belt Unit?
- 2809/11/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 2909/11/2022How do I replace the Belt Unit?
- 3009/11/2022Can I print from DOS applications?
- 3112/10/2022Replace the drum unit.
- 3215/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3315/09/2022How do I replace the Waste toner box?
- 3415/09/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 3516/08/2022What is the difference between the toner cartridge and the drum unit?
- 3616/08/2022How do I print data directly from the USB flash memory drive?
- 3716/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3816/08/2022How do I use the "Print to file" feature?
- 3928/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 4028/07/2022When I print directly from the USB flash drive only an error page prints.
- 4128/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 4228/07/2022How do I replace the Waste toner box?
- 4328/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4427/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4515/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4612/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4714/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 4814/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4928/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 5028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)