FAQs & Troubleshooting
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219 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2How do I replace the Waste toner box?
- 3The printer status is Offline or Paused.
- 4What is Brother iPrint&Scan?
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6Delete print jobs from the print queue.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8How do I clear the message "Print Unable 32" from the LCD display?
- 9The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 10What driver package format is supported by my Linux distribution?
- 11How do I factory reset the network settings?
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Can I print from and scan to iPhone, iPod Touch and iPad?
- 14Adjust colour settings by using the custom setting in the printer driver
- 15"JAM DUPLEX" error appears on the LCD.
- 16Enable the Brother machine's network interface.
- 17I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 18I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 19How do I improve the colour density? (Print Calibration)
- 20I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 21Can I print from DOS applications?
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23I cannot print using my Brother machine on a wireless network (Windows)
- 24I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 25Discover the MAC address of the Brother network card
- 26I want to use a different Port number other than 631 with Windows 2000 / XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29Can I use AirPrint with my Brother machine?
- 30Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 31Can I print from or scan to Android™ Smartphone?
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 33The error message "Print Unable 72" appears on the LCD.
- 34The colour of printouts are not what I expected.
- 35What is Infrastructure mode?
- 36The printer prints unexpectedly or it prints garbage.
- 37What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 38The 'Get More Info' option in Windows® 2000 is not working with IPP.
- 39How do I replace the Belt Unit?
- 40What kind of paper can I use?
- 41"JAM REAR" error appears on the LCD.
- 42"JAM MP TRAY" appears on the LCD.
- 43How can I clean the inside of the printer?
- 44Printouts have a curl or wave.
- 45What can happen if the wrong paper is used in your machine.
- 46Replace the toner cartridge
- 47Print the Network Configuration List.
- 48I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 49I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 50I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)