FAQs & Troubleshooting
Popular |
219 Results
- 1How do I replace the Waste toner box?
- 2When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colours in the document are printed in Black.
- 3What is Brother iPrint&Scan?
- 4The printer status is Offline or Paused.
- 5What can happen if the wrong paper is used in your machine.
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Adjust colour settings by using the custom setting in the printer driver
- 11Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Can I print from and scan to iPhone, iPod Touch and iPad?
- 15"JAM REAR" error appears on the LCD.
- 16How do I factory reset the network settings?
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18Discover the MAC address of the Brother network card
- 19Which part of the page cannot be printed on?
- 20Replace the toner cartridge
- 21How to identify your Operating System (OS).
- 22I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 23How do I improve the colour density? (Print Calibration)
- 24How do I replace the Belt Unit?
- 25How do I improve the grey colour when printing a monochrome document in Colour Mode?
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 28I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 30What are the expected yields of the consumables?
- 31How do I clear the message "Print Unable 32" from the LCD display?
- 32What are supported file formats for the direct print feature?
- 33How do I clean the Drum Unit?
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Is my machine compatible with Windows Vista™?
- 36"JAM MP TRAY" appears on the LCD.
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 39How do I replace the Waste toner box?
- 40I cannot install Brother drivers on Debian 10 (Linux)
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42Delete print jobs from the print queue.
- 43Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 44Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 47Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 48I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 49Printouts have a curl or wave.
- 50Replace the drum unit.