FAQs & Troubleshooting
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199 Results
- 51When I print directly from the USB flash drive only an error page prints.
- 52I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 53I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 54How to identify your Operating System (OS).
- 55I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 56I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 57When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colours in the document are printed in Black.
- 58I want to use a different Port number other than 631 with Windows 2000 / XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 59Cannot print after a Windows 10 update (June 2020)
- 60I cannot save a file downloaded from the Brother support website (For Windows)
- 61Can I use AirPrint with my Brother machine?
- 62I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 63What is Network Shared printing?
- 64What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 65How do I replace the Belt Unit?
- 66Print on both sides of the paper. (For Macintosh Users)
- 67How do I install additional memory?
- 68Paper size settings are unavailable when I print from OpenOffice (Linux)
- 69Large characters are printed incorrectly. (Linux)
- 70Pre-Required Procedures (Linux)
- 71I cannot print from my computer via USB.
- 72The printer status is Offline or Paused.
- 73The error message "Print Unable 72" appears on the LCD.
- 74How do I use the "Print to file" feature?
- 75How do I clear paper jams?
- 76I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 77The downloaded driver's name is different from my machine's name. (Linux)
- 78I cannot find some option in the Printing preferences. (For Windows)
- 79Download a file from the "Downloads" section and save it to Windows 8 computer.
- 80Open the Control Panel (For Windows)
- 81Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 82I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 83Discover the MAC address of the Brother network card
- 84How do I factory reset the network settings?
- 85How do I install the Optional Tray Unit?
- 86I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 87I cannot install the driver when using the Driver Install Tool. (Linux)
- 88What is the difference between the toner cartridge and the drum unit?
- 89I want to know more information about the advanced features of my Brother machine.
- 90My Brother machine has no power.
- 91In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 92How do I disable the APIPA protocol?
- 93The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 94I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 95I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 96To install the printer driver easily using a tool. (Linux)
- 97Can I print on transparencies e.g. for overhead projectors?
- 98Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 99Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 100Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.