FAQs & Troubleshooting
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156 Results
- 1How do I print on transparency sheets?
- 2How do I load A5 paper?
- 3What are the difference between the PCL Driver and the PS (PostScript) Driver?
- 4How do I check which driver I'm using, a PCL driver or a BR-Script driver.
- 5How can I print on custom-size (Long) paper?
- 6The machine does not print anything.
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 9What are the suitable types of paper for this printer?
- 10"Duplex Jam Open B-cover" error appears on the LCD. What should I do?
- 11I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 12How can I print envelopes?
- 13Im trying to print but a "Feed Jam Check Tray" error appears on the LCD.
- 14How do I change from A5 paper to another size.
- 15How to identify your Operating System (OS).
- 16How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 17The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 18What kind of memory can I use?
- 19The printer has stopped receiving data half way through a print job.
- 20I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" appears on the LCD. What should I do?
- 21Replace the toner cartridge.
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Cannot print after a Windows 10 update (June 2020)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27The paper is skewed when it's printed.
- 28What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 29Can I print using the IPP protocol on Windows 95/98/Me systems?
- 30When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 31Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 32What is the life of the consumables?
- 33How do I enable/disable the printer power save mode setting?
- 34What kind of consumables or accessories does this printer use?
- 35My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 36The printed letters are slanted, positioned incorrectly.
- 37The paper is creased when it exits the machine.
- 38How do I print a watermark from a Windows PC
- 39How can I change the IP address?
- 40What is the best printer driver to use-the PCL or BR-Script driver?
- 41The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 42Delete print jobs from the print queue.
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Functions supported in the Windows 7 built-in drivers
- 45Printing on transparancies using the PS (PostScript) driver from a Macintosh computer
- 46What are Windows ICM profiles?
- 47What is the best possible print quality from a Macintosh PC
- 48The printer has power problems.
- 49I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver on my Windows® PC?
- 50My Antivirus Software gives a warning message during the installation of Web BRAdmin.