FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Can I print from and scan to iPhone, iPod Touch and iPad?
- 3Replace WT (waste toner) Box
- 4Replace Drum
- 5The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 6Can I print from or scan to Android™ Smartphone?
- 7Calibrate or Calibration Failed or Calibration.
- 8Jam Rear
- 9Load paper in the paper tray
- 10Clean the drum unit
- 11The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 12Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 13Cartridge Error
- 14Replace Toner
- 15Print on envelopes, labels or thick paper from the Manual feed slot
- 16Add your Brother machine with AirPrint (macOS)
- 17Enable the Brother machine's network interface.
- 18Log Access Error
- 19Printing / Scanning with a mobile device
- 20Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 21Change the printer driver settings (Windows / macOS)
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23Adjust colour settings by using the custom setting in the printer driver
- 24Replace PF Kit xx
- 25The printer status is Offline or Paused.
- 26Replace Belt unit
- 27Turn the Toner Save Mode on or off
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29What is Brother iPrint&Scan?
- 30Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31Carry out calibration to improve the colour density
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33Jam Manual Feed
- 34Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 35Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 36Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 37What is AirPrint?
- 38How to identify your Operating System (OS).
- 39Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 40Size Mismatch
- 41Fuser Error or Self-Diagnostic
- 42Clean the paper pick-up roller
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 44Toner Low
- 45I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 46Jam Inside
- 47Jam Tray 1
- 48Reset the print server to the default factory settings
- 49Replace Fuser
- 50Coloured streaks or bands down the page