FAQs & Troubleshooting
Latest |
178 Results
- 113/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 213/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 314/12/2023Discover the MAC address of the Brother network card
- 404/12/2023Toner Low
- 513/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 612/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 721/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 821/06/2023Add your Brother machine with AirPrint (macOS)
- 921/06/2023Delete print jobs from the print queue.
- 1019/05/2023I cannot print from my computer via USB.
- 1112/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 1226/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 1326/04/2023I cannot print using my Brother machine on a wireless network (Windows)
- 1426/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1526/04/2023Change the printer driver settings (Windows / macOS)
- 1626/04/2023Open the Status Monitor
- 1719/04/2023"Offline" appears on the Status Monitor.
- 1819/04/2023The printer status is Offline or Paused.
- 1915/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2015/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2115/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2211/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 2311/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 2426/12/2022How to identify your Operating System (OS).
- 2512/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 2615/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2716/08/2022What is the difference between the toner cartridge and the drum unit?
- 2816/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2928/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 3028/07/2022I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 3128/07/2022Check the Node Name of the Brother machine
- 3228/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3315/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3412/05/2022Uninstall the Brother Software and Drivers (Windows)
- 3512/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3612/05/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3714/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 3828/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 3928/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4028/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4117/01/2022Print both sides of paper or a booklet automatically
- 4217/01/2022I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 4311/11/2021Open the Control Panel (For Windows)
- 4414/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 4515/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4615/04/2021I get a TS error when trying to print on a wireless network.
- 4711/03/2021The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 4811/02/2021Adjust colour settings by using the custom setting in the printer driver
- 4911/02/2021Printing / Scanning with a mobile device
- 5011/02/2021Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?