FAQs & Troubleshooting
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174 Results
- 1Can I print from iPhone, iPod Touch and iPad?
- 2Replace Drum
- 3Replace Toner
- 4Replace WT (waste toner) Box
- 5Set up your Brother machine on a wireless network.
- 6Drum Error (Drum!)
- 7I cannot print using my Brother machine on a wireless network (Windows)
- 8Clean the drum unit
- 9Toner Low
- 10The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 11Carry out calibration to improve the colour density
- 12Jam Rear
- 13"Offline" appears on the Status Monitor.
- 14The colour of your printouts is not what you expected
- 15Jam Inside
- 16Replace Fuser
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 19Print on envelopes, labels or thick paper from the Manual feed slot
- 20Download a file from the "Downloads" section and save it to Windows 8 computer.
- 21How to identify your Operating System (OS).
- 22Change the printer driver settings (Windows / macOS)
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 24Cover is Open
- 25Replace Belt unit
- 26Turn the Toner Save Mode on or off
- 27What is Brother iPrint&Scan?
- 28Adjust colour settings by using the custom setting in the printer driver
- 29What is AirPrint?
- 30I still receive the error message "Replace Drums", "Replace Drum: X", "Drum End Soon", or "Drum End Soon: X" after I replace the drum unit with a new one.
- 31Toner Error
- 32Out of Memory
- 33Curled or wavy
- 34Jam Manual Feed
- 35Can I use non-Brother or third party supplies with the Brother machine?
- 36What can happen if the wrong paper is used in your machine.
- 37Load paper in the paper tray
- 38Clean the corona wire
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40No Belt Unit
- 41WT Box End Soon
- 42I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 43Wrinkle
- 44Replace PF Kit xx
- 45The printer status is Offline or Paused.
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48Registration or Registration failed.
- 49Print Unable XX
- 50Drum Stop