FAQs & Troubleshooting
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166 Results
- 1The machine does not print anything.
- 2The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 3I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 4The printer status is Offline or Paused.
- 5What driver package format is supported by my Linux distribution?
- 6How do I check which driver I'm using, a PCL driver or a BR-Script driver.
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8How to identify your Operating System (OS).
- 9I cannot print from Mac OS X.
- 10When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
- 11What is the optional DX-2600 used for and how do I install it?
- 12What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Delete print jobs from the print queue.
- 15What are the difference between the PCL Driver and the BR-Script driver?
- 16How do I change the colour mode from a Windows PC?
- 17"JAM B" error appears on the LCD.
- 18Install the built-in drivers (For Windows 8 and Windows 10)
- 19How do I create and use a Macro on a Windows PC
- 20I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 21The colour of printouts are not what I expected.
- 22What kind of labels and transparencies can I use?
- 23I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 24When trying to print from Mac OS X the print queue is stopped.
- 25Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 26What is the Optional LT-26CL and how do I install it?
- 27My print speed is slow.
- 28How do I print on envelopes?
- 29How to use the Driver Deployment Wizard software
- 30Print command (LPR) (Linux)
- 31The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 32I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 33Functions supported in the Windows 7 built-in drivers
- 34What are Windows ICM profiles?
- 35How do I change the colour mode from a Windows PC
- 36I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 37"JAM E1" error appears on the LCD.
- 38What is the optional Compact Flash Card used for and how do I install it?
- 39When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 40I cannot print from my computer via network (for Macintosh).
- 41How do I use the Brother Analysis Tool software?
- 42How do I print the internal Test Page, Demo Page or Print Settings Page?
- 43Uninstall the drivers. (Mac OS X 10.5)
- 44What is the page count? How can I know how many pages the printer has printed?
- 45I cannot install Brother drivers on Debian 10 (Linux)
- 46Cannot print after a Windows 10 update (June 2020)
- 47The downloaded driver's name is different from my machine's name. (Linux)
- 48To install the printer driver easily using a tool. (Linux)
- 49Open the Control Panel (For Windows)
- 50Can I print from or scan to an Android™ Smartphone?