FAQs & Troubleshooting
Latest |
190 Results
- 114/12/2023Discover the MAC address of the Brother network card
- 213/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 312/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 421/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 521/06/2023Delete print jobs from the print queue.
- 619/05/2023I cannot print from my computer via USB.
- 726/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 826/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 926/04/2023Change the printer driver settings (Windows / macOS)
- 1026/04/2023Open the Status Monitor
- 1119/04/2023The printer prints unexpectedly or it prints garbage data.
- 1219/04/2023The printer status is Offline or Paused.
- 1319/04/2023"Offline" appears on the Status Monitor.
- 1415/03/2023Verify the Brother machine is connected to the Wired Network (For Windows)
- 1515/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1615/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1711/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 1811/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 1926/12/2022How to identify your Operating System (OS).
- 2026/12/2022Curl or wavy
- 2126/12/2022Turn the Toner Save Mode on or off.
- 2221/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2309/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2409/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2509/11/2022What is the default node name of the Brother Print Server?
- 2609/11/2022Can I print from DOS applications?
- 2715/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2816/08/2022What is the difference between the toner cartridge and the drum unit?
- 2916/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3028/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 3128/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 3228/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3315/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3412/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3512/05/2022Uninstall the Brother Software and Drivers (Windows)
- 3612/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3728/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 3828/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3928/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4017/01/2022I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 4111/11/2021Open the Control Panel (For Windows)
- 4214/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 4315/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4411/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4527/07/2020Cannot print after a Windows 10 update (June 2020)
- 4609/07/2020What driver package format is supported by my Linux distribution?
- 4701/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4804/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 4904/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5028/11/2019Print command (LPR) (Linux)