FAQs & Troubleshooting
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149 Results
- 1I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 3JAM REAR
- 4The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 5REPLACE TONER
- 6JAM INSIDE
- 7JAM DUPLEX
- 8JAM TRAY 1
- 9REPLACE DRUM
- 10NO PAPER T1
- 11SERVICE CALL
- 12"Offline" appears on the Status Monitor.
- 13DRUM STOP
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15NO TONER
- 16FRONT COVER OPEN or FUSER COVER OPEN
- 17MANUAL FEED
- 18What kind of paper can I use?
- 19FUSER ERROR
- 20CARTRIDGE ERROR
- 21TONER ENDED
- 22Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 23I cannot find some option in the Printing preferences. (For Windows)
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 26Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 27Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 28DRUM ERROR
- 29MEMORY FULL
- 30I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 31Can I use AirPrint with my Brother machine?
- 32How to identify your Operating System (OS).
- 33SIZE ERROR DX
- 34PRINT OVERRUN
- 35The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 36DUPLEX DISABLED
- 37TONER LOW
- 38Curl or wavy
- 39Envelope creases
- 40Open the Control Panel (For Windows)
- 41What driver package format is supported by my Linux distribution?
- 42Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 43Can I print from or scan to an Android™ Smartphone?
- 44Change the printer driver settings (Windows / macOS)
- 45Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 46DRUM END SOON
- 47Wrinkles or creases
- 48Can I print from DOS applications? What printer driver emulation can be used?
- 49What is the recommended paper?
- 50I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)