FAQs & Troubleshooting
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197 Results
- 1The error message PRINT OVERRUN is printed out.
- 2The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 3The printer status is Offline or Paused.
- 4An error message MEMORY FULL is printed out.
- 5What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7Can I use non-Brother or third party supplies with the Brother machine?
- 8The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 11Can I print from or scan to an Android™ Smartphone?
- 12Reset the print server to the default factory settings
- 13I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 14What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 15How can I configure my printer in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 16I want to use a different Port number other than 631 with Windows 2000 / XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 17How do I print envelopes from the manual feed slot in Windows applications?
- 18Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 21How can I change the printer settings?
- 22What is the BRAdmin Professional software used for?
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24I cannot print from the printer in a network-shared environment when using Windows XP SP2 32 bit or Windows Vista 32 bit. What can I do?
- 25I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 26Can I use AirPrint with my Brother machine?
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 28How do I print a Test page?
- 29Can I print from DOS applications?
- 30What do the LED indications mean?
- 31Print the Network Configuration List.
- 32"Offline" appears on the Status Monitor.
- 33Printouts are faint.
- 34I cannot install Brother drivers on Debian 10 (Linux)
- 35Cannot print after a Windows 10 update (June 2020)
- 36The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 37Protect your Brother machine against unauthorised access over the network
- 38Delete print jobs from the print queue.
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40Use the Universal Printer Driver for PCL
- 41How to identify your Operating System (OS).
- 42Discover the MAC address of the Brother network card
- 43"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire on the drum unit.
- 44How do I enable or disable the wireless network card on this printer?
- 45What is the LEAP (CKIP)?
- 46What is WEP?
- 47The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 48Where is the Manual Duplex setting option in the Mac OS X 10.3 driver or greater?
- 49The 'Get More Info' option in Windows® 2000 is not working with IPP.
- 50Drum Life End Soon