FAQs & Troubleshooting
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128 Results
- 1The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 3The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 4What kind of paper can I use?
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 7The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 8When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
- 9What driver package format is supported by my Linux distribution?
- 10The printer status is Offline or Paused.
- 11Delete print jobs from the print queue.
- 12The printer does not feed paper from the manual feed slot.
- 13Can I use non-Brother or third party supplies with the Brother machine?
- 14How can I activate/deactivate the Toner Save Mode?
- 15The paper is skewed when it's printed.
- 16"No response" error message appears, when updating the firmware.
- 17Can I print from or scan to an Android™ Smartphone?
- 18The printer prints garbage.
- 19Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 20Install the built-in drivers (For Windows 8 and Windows 10)
- 21I cannot install Brother drivers on Debian 10 (Linux)
- 22The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 23What is the recommended paper?
- 24I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 25Change the printer driver settings (Windows / macOS)
- 26Printouts have a curl or wave.
- 27Printouts have wrinkles or creases.
- 28When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 29The printed letters are slanted, positioned incorrectly.
- 30How do I print envelopes from the manual feed slot in Windows applications?
- 31What is the unprintable area of the page?
- 32How can I clean the corona wire of the drum unit?
- 33Cannot print after a Windows 10 update (June 2020)
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35How to identify your Operating System (OS).
- 36I recently installed the bundled or a new toner cartridge and I don't think I got the full yield from the toner.
- 37How can I change the printer settings?
- 38Replace the drum unit.
- 39Printouts are faint.
- 40I cannot print from my computer via USB.
- 41Print on both sides of the paper.
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43Print command (cupswrapper) (Linux)
- 44I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 45My Brother machine misfeeds paper.
- 46Printouts have toner specks.
- 47What can happen if the wrong paper is used in your machine.
- 48What is Network Shared printing?
- 49How do I print a Test page?
- 50How can I clean the inside of the printer?
