FAQs & Troubleshooting
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207 Results
- 1What is the unprintable area per page?
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3Install the built-in drivers (For Windows 8 and Windows 10)
- 4My LCD displays "PAPER JAM"
- 5JAM MP TRAY
- 6When trying to print from Mac OS X the print queue is stopped.
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8Delete print jobs from the print queue.
- 9I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10What kind of labels and transparencies can I use?
- 11Can I print from DOS applications?
- 12What is Network Shared printing?
- 13I printed documents using the "Booklet printing" option. However, the margins and layout of the document does not look as it should.
- 14How can I use the reprint function?
- 15I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 16The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 17A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 18I cannot print from my computer via network. (For Windows)
- 19Functions supported in the Windows 7 built-in drivers
- 20NO TRAY1 appears on the display.
- 21COVER OPEN
- 22What kind of envelopes should I avoid?
- 23I cannot print from Mac OS X.
- 24What kind of barcodes can I print?
- 25What kind of paper can I use?
- 26I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 27Can I print using the IPP protocol on Windows XP?
- 28How do I install additional memory? (DIMM)
- 29Windows 10 Support Information
- 30NO PAPER XXXX appears on the display. (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 31I updated Web BRAdmin and now I cannot enable the logging function.
- 32How to use the Network Printer Driver Wizard Software
- 33MANUAL FEED appears on the display.
- 34"There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC.
- 35How do I wake-up the printer?
- 36How do I print on labels/transparencies?
- 37An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 38The machine does not print anything.
- 39I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 40The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42How to identify your Operating System (OS).
- 43Can I print from or scan to an iPhone, iPod Touch or iPad?
- 44Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 45The paper is skewed when it's printed.
- 46What is the Status Monitor and how do I turn it on/off?
- 47I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat® / Adobe® Reader®.
- 48Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 49JAM TRAY 2
- 50Printouts have a curl or wave.