FAQs & Troubleshooting
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188 Results
- 1The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 4Print on both sides of the paper(2-sided/Duplex Printing).
- 5"There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC.
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Functions supported in the Windows 7 built-in drivers
- 8What is the protocol specification of the NC-4100h Type 2 print server?
- 9I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 10An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 11How do I install the Optional Network Board?(Nc-4100h)
- 12When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 13How to identify your Operating System (OS).
- 14What is the Status Monitor and how do I turn it on/off?
- 15Can I print using the IPP protocol on Windows XP?
- 16When trying to print from Mac OS X the print queue is stopped.
- 17Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 18What is the BRAdmin Professional software used for?
- 19The paper does not feed from the MultiPurpose Tray (MP Tray).
- 20What kind of barcodes can I print?
- 21Cannot print after a Windows 10 update (June 2020)
- 22Can I print from or scan to an iPhone, iPod Touch or iPad?
- 23What kind of USB cable should I use?
- 24What is a "Generic PCL Driver"?
- 25I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27Can I print from DOS applications?
- 28What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 29I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver?
- 30How do I install additional memory? (DIMM)
- 31The machine does not print anything.
- 32What driver package format is supported by my Linux distribution?
- 33Delete print jobs from the print queue.
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 36The printer status is Offline or Paused.
- 37What kind of envelopes should I avoid?
- 38I cannot print from Mac OS X.
- 39Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 40My LCD displays "PAPER JAM"
- 41JAM MP TRAY
- 42My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 43What is Optional Font Package (BS-3000)?
- 44Printouts have toner specks.
- 45Use the "Booklet Printing" feature.
- 46How do I factory reset the Network Interface Card (NIC)?
- 47Paper size settings are unavailable when I print from OpenOffice (Linux)
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49To install the printer driver easily using a tool. (Linux)
- 50I want to print using CUPS while keeping SELinux enabled. (Linux)