FAQs & Troubleshooting
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201 Results
- 1Print on both sides of the paper(2-sided/Duplex Printing).
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 4The machine does not print anything.
- 5What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8The printer status is Offline or Paused.
- 9JAM MP TRAY
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 11Can I print from or scan to an Android™ Smartphone?
- 12Can I print from or scan to an iPhone, iPod Touch or iPad?
- 13What kind of paper should I avoid?
- 14When trying to print from Mac OS X the print queue is stopped.
- 15Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 16What kind of paper can I use?
- 17Can I use non-Brother or third party supplies with the Brother machine?
- 18Can I print using the IPP protocol on Windows XP?
- 19What is the BRAdmin Professional software used for?
- 20The paper does not feed from the MultiPurpose Tray (MP Tray).
- 21I cannot install Brother drivers on Debian 10 (Linux)
- 22What driver package format is supported by my Linux distribution?
- 23Delete print jobs from the print queue.
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25What is Network Shared printing?
- 26I cannot print from my computer via network. (For Windows)
- 27I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 28"There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC.
- 29Ther error JAM REAR appears on my LCD.
- 30Printouts have a curl or wave.
- 31I cannot print from my computer via network (for Macintosh).
- 32How do I replace the PF KIT?
- 33Uninstall the drivers. (Mac OS X 10.5)
- 34How do I factory reset the Network Interface Card (NIC)?
- 35Cannot print after a Windows 10 update (June 2020)
- 36The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 37The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 38How to identify your Operating System (OS).
- 39I cannot print from my computer via USB.
- 40Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 41NO DX TRAY appears on the display.
- 42COVER OPEN
- 43What kind of labels and transparencies can I use?
- 44I cannot print from Mac OS X.
- 45What is the Status Monitor and how do I turn it on/off?
- 46What kind of USB cable should I use?
- 47How can I install the Web BRAdmin on Windows Server 2003?
- 48My LCD displays "PAPER JAM"
- 49What is a "Generic PCL Driver"?
- 50Uninstall the drivers. (Mac OS X 10.6 - macOS 12)