FAQs & Troubleshooting
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204 Results
- 1An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 2An error message "MEMORY FULL" appears on the printer LCD.
- 3Delete print jobs from the print queue.
- 4Can I print from or scan to an iPhone, iPod Touch or iPad?
- 5How do I wake-up the printer?
- 6Change the printer driver settings (Windows / macOS)
- 7Functions supported in the Windows 7 built-in drivers
- 8What is the protocol specification of the NC-4100h Type 2 print server?
- 9What can happen if the wrong paper is used in your machine.
- 10Can I print using the IPP protocol on Windows XP?
- 11What is the BRAdmin Professional software used for?
- 12What driver package format is supported by my Linux distribution?
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 15Can I print from or scan to an Android™ Smartphone?
- 16What menu settings are available from the Printers Control Panel?
- 17The printer prints unexpectedly or it prints garbage.
- 18JAM TRAY 1
- 19JAM MP TRAY
- 20Can I print from DOS applications?
- 21How do I print a network configuration page?
- 22Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 23Print command (cupswrapper) (Linux)
- 24I want to print using CUPS while keeping SELinux enabled. (Linux)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27What kind of labels and transparencies can I use?
- 28What kind of paper should I avoid?
- 29What kind of envelopes should I avoid?
- 30JAM DUPLEX
- 31What kind of USB cable should I use?
- 32I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 33Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 34What kind of paper can I use?
- 35What kind of memory can I use?
- 36Printouts have a curl or wave.
- 37How do I install the Lower Tray Unit? (LT-500)
- 38What is the recommended paper?
- 39Print on both sides of the paper(2-sided/Duplex Printing).
- 40The printed letters are slanted, positioned incorrectly.
- 41I cannot print from my computer via USB.
- 42The printer status is Offline or Paused.
- 43What do the LCD messages on the display of the control panel mean?
- 44DX LEVER ERROR appears on the LCD
- 45When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 46How can I use the reprint function?
- 47How do I clean the inside of the printer?
- 48When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 49White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 50I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.