FAQs & Troubleshooting
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199 Results
- 1I cannot print from the MP Tray?
- 2How to identify your Operating System (OS).
- 3JAM DUPLEX
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 5The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 6The printer status is Offline or Paused.
- 7Ther error JAM REAR appears on my LCD.
- 8What is a "Generic PCL Driver"?
- 9What is the BRAdmin Professional software used for?
- 10NO PAPER XXXX appears on the display. (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 11Pre-Required Procedures (Linux)
- 12A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 13I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 14Change the printer driver settings (Windows / macOS)
- 15What is the Status Monitor and how do I turn it on/off?
- 16What kind of USB cable should I use?
- 17Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 18What kind of memory can I use?
- 19Can I print from DOS applications?
- 20Can I print using the IPP protocol on Windows XP?
- 21When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 22NO TRAY1 appears on the display.
- 23MANUAL FEED appears on the display.
- 24I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 25I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 26What menu settings are available from the Printers Control Panel?
- 27The print speed slows down.
- 28My LCD displays "PAPER JAM"
- 29Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 30JAM TRAY 2
- 31I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33What can happen if the wrong paper is used in your machine.
- 34What is the unprintable area per page?
- 35Print on both sides of the paper(2-sided/Duplex Printing).
- 36Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 37I want to print using CUPS while keeping SELinux enabled. (Linux)
- 38Uninstall printer drivers (Linux)
- 39Install the built-in drivers (For Windows 8 and Windows 10)
- 40When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 41The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 42How do I replace the PF KIT?
- 43SIZE ERROR DX appears on the display.
- 44BUFFER ERROR appears on the display.
- 45TONER EMPTY appears on the display.
- 46TONER LOW
- 47COVER OPEN
- 48What do LCD (Maintanance messages) mean?
- 49"There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC.
- 50Uninstall the drivers. (Mac OS X 10.5)