FAQs & Troubleshooting
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154 Results
- 1What kind of memory can I use?
- 2What driver package format is supported by my Linux distribution?
- 3Cannot print after a Windows 10 update (June 2020)
- 4What kind of labels and transparencies can I use?
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6Functions supported in the Windows 7 built-in drivers
- 7I cannot print from Mac OS X.
- 8The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 9"There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC.
- 10The machine does not print anything.
- 11Print on envelopes.
- 12The printed letters are slanted, positioned incorrectly.
- 13The paper is skewed when it's printed.
- 14Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 15Can I print from DOS applications?
- 16My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 17An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 18Delete print jobs from the print queue.
- 19How to identify your Operating System (OS).
- 20I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 21The printer status is Offline or Paused.
- 22I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 23What kind of envelopes should I avoid?
- 24The printer prints unexpectedly or it prints garbage.
- 25Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 26What kind of paper can I use?
- 27Printouts have wrinkles or creases.
- 28Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 29Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 30When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 31All the lights are blinking then the drum is blinking.
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33All print jobs are aborted and nothing is printed. (Linux)
- 34Install the built-in drivers (For Windows 8 and Windows 10)
- 35Change the printer driver settings (Windows / macOS)
- 36Data is sent from the PC but the printer does not print. The Data LED is blinking.
- 37What kind of paper should I avoid?
- 38What kind of USB cable should I use?
- 39How do I perform a factory reset?
- 40Uninstall the drivers. (Mac OS X 10.5)
- 41I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 42What can happen if the wrong paper is used in your machine.
- 43I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 44When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 45How do I clear paper jams?
- 46Pre-Required Procedures (Linux)
- 47I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 48How to install your Brother device into a Windows XP environment using the 'In-box' drivers
- 49What is a Print Server?
- 50Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.