FAQs & Troubleshooting
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154 Results
- 1What kind of envelopes should I avoid?
- 2How to identify your Operating System (OS).
- 3Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4The printer status is Offline or Paused.
- 5I cannot print from Mac OS X.
- 6Can I print from DOS applications?
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 9The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 10Can I print from or scan to an iPhone, iPod Touch or iPad?
- 11I cannot print from my computer via network (for Macintosh).
- 12I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13Why are the alarm and data lights on?
- 14What kind of labels and transparencies can I use?
- 15What kind of USB cable should I use?
- 16What kind of paper can I use?
- 17What is Network Shared printing?
- 18Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 19What do the LED indications mean?
- 20I am unable to print from a client PC to a printer on a print server. (Linux)
- 21Change the printer driver settings (Windows / macOS)
- 22Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 23"There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC.
- 24Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 25I'm using Mac OS® X 10.3. I cannot print to my printer that is connected to an Apple Airport Extreme Base Station. I am using the PCL printer driver ver.1.00. How can I print?
- 26What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 27All the lights are blinking then the drum is blinking.
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29What can happen if the wrong paper is used in your machine.
- 30The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 31A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 32What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 33How do I turn off the Status Monitor using the USB port?
- 34Why are the ready and alarm lights blinking?
- 35I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 36I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 37Open the Control Panel (For Windows)
- 38What is the difference between the toner cartridge and the drum unit?
- 39Functions supported in the Windows 7 built-in drivers
- 40The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 41What kind of paper should I avoid?
- 42How do I turn off the Quick Print Setup?
- 43Where do I find a Parallel or USB interface cable?
- 44The printer prints unexpectedly or it prints garbage.
- 45Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 46Why are the alarm and data lights blinking?
- 47Why does the Drum LED light?
- 48Uninstall the drivers. (Mac OS X 10.5)
- 49Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 50I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?