FAQs & Troubleshooting
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129 Results
- 1What is the BROWNIE software?
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3The printer pauses between each page causing slow print speed using the parallel port on my Windows® 95/98/Me PC.
- 4How to install your Brother device into a Windows XP environment using the 'In-box' drivers
- 5I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 6Change the printer driver settings (Windows / macOS)
- 7How to identify your Operating System (OS).
- 8What driver package format is supported by my Linux distribution?
- 9The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 10The printer status is Offline or Paused.
- 11I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 12Delete print jobs from the print queue.
- 13Functions supported in the Windows 7 built-in drivers
- 14An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 15Open the Control Panel (For Windows)
- 16I cannot print from my computer via network. (For Windows)
- 17In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 18What can happen if the wrong paper is used in your machine.
- 19Install the built-in drivers (For Windows 8 and Windows 10)
- 20I cannot install Brother drivers on Debian 10 (Linux)
- 21I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 22Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 23I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 24Can I print from or scan to an iPhone, iPod Touch or iPad?
- 25How do I view and change printer information using the BRAdmin Professional Software?
- 26What kind of paper should I avoid?
- 27What kind of envelopes should I avoid?
- 28What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 29What is a Print Server?
- 30Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 31How can I change the IP address?
- 32How can I change the IP address using the ARP and PING commands?
- 33The machine does not print anything.
- 34What kind of paper can I use?
- 35I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 36Printouts have wrinkles or creases.
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 39I want to print using CUPS while keeping SELinux enabled. (Linux)
- 40Cannot print after a Windows 10 update (June 2020)
- 41Paper size settings are unavailable when I print from OpenOffice (Linux)
- 42Print command (cupswrapper) (Linux)
- 43I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 44I am unable to print from a client PC to a printer on a print server. (Linux)
- 45I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 46I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 47To install the printer driver easily using a tool. (Linux)
- 48When printing with monochrome laser printer, the print position shifts. (Linux)
- 49Uninstall printer drivers (Linux)
- 50Windows 10 Support Information