FAQs & Troubleshooting
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129 Results
- 1What is the BROWNIE software?
- 2The printer pauses between each page causing slow print speed using the parallel port on my Windows® 95/98/Me PC.
- 3How to install your Brother device into a Windows XP environment using the 'In-box' drivers
- 4The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 5What kind of labels and transparencies can I use?
- 6When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 7Replace the toner cartridge.
- 8How to identify your Operating System (OS).
- 9Can I use non-Brother or third party supplies with the Brother machine?
- 10I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 11I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 12I cannot install Brother drivers on Debian 10 (Linux)
- 13The printer status is Offline or Paused.
- 14Functions supported in the Windows 7 built-in drivers
- 15The paper is skewed when it's printed.
- 16The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 17What kind of paper should I avoid?
- 18The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 19What kind of paper can I use?
- 20Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22What driver package format is supported by my Linux distribution?
- 23Install the built-in drivers (For Windows 8 and Windows 10)
- 24What kind of envelopes should I avoid?
- 25Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 26What kind of memory can I use?
- 27Printouts have a curl or wave.
- 28When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 29Paper size settings are unavailable when I print from OpenOffice (Linux)
- 30Why are the alarm and data lights on?
- 31Vertical black lines appear on the printout.
- 32I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 33I am having problems with the paper feed.
- 34How can I install the Web BRAdmin on Windows Server 2003?
- 35The printer prints unexpectedly or it prints garbage.
- 36Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 37What can happen if the wrong paper is used in your machine.
- 38Where do I find the complete User's Guide?
- 39Uninstall printer drivers (Linux)
- 40I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 41How do I view and change printer information using the BRAdmin Professional Software?
- 42My Brother machine misfeeds paper.
- 43Cannot print after a Windows 10 update (June 2020)
- 44The downloaded driver's name is different from my machine's name. (Linux)
- 45The driver installation finished successfully but I cannot print. (Linux)
- 46Print command (LPR) (Linux)
- 47Print command (cupswrapper) (Linux)
- 48I am unable to print from a client PC to a printer on a print server. (Linux)
- 49I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 50To install the printer driver easily using a tool. (Linux)