FAQs & Troubleshooting
Latest |
136 Results
- 113/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 221/06/2023Delete print jobs from the print queue.
- 326/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 426/04/2023Change the printer driver settings (Windows / macOS)
- 519/04/2023The printer status is Offline or Paused.
- 615/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 711/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 826/12/2022How to identify your Operating System (OS).
- 921/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1009/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1109/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1215/09/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 1316/08/2022What is the difference between the toner cartridge and the drum unit?
- 1416/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 1528/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 1615/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 1728/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1828/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 1911/11/2021Open the Control Panel (For Windows)
- 2014/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 2127/07/2020Cannot print after a Windows 10 update (June 2020)
- 2209/07/2020What driver package format is supported by my Linux distribution?
- 2304/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 2404/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 2528/11/2019Print command (LPR) (Linux)
- 2628/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 2718/11/2019Print command (cupswrapper) (Linux)
- 2801/11/2019Can I print from or scan to an iPhone, iPod Touch or iPad?
- 2930/10/2019Pre-Required Procedures (Linux)
- 3030/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 3130/10/2019Large characters are printed incorrectly. (Linux)
- 3230/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 3330/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 3429/10/2019To install the printer driver easily using a tool. (Linux)
- 3519/06/2019Windows 10 Support Information
- 3613/06/2019Uninstall printer drivers (Linux)
- 3711/04/2019Replace the drum unit
- 3801/02/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 3901/02/2019I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 4025/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 4125/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 4225/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 4325/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 4425/01/2019I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 4525/10/2018White lines appear down the page.
- 4625/10/2018Vertical black lines appear on the printout.
- 4719/10/2018The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 4801/08/2018I cannot print from my computer via network. (For Windows)
- 4925/05/2018What can happen if the wrong paper is used in your machine.
- 5001/11/2017I cannot print from my computer via network (for Macintosh).