FAQs & Troubleshooting
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136 Results
- 1The machine does not print anything.
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 4The printer status is Offline or Paused.
- 5I cannot install Brother drivers on Debian 10 (Linux)
- 6I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 7An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 8Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9The printed letters are slanted, positioned incorrectly.
- 10How to identify your Operating System (OS).
- 11Can I print from or scan to an Android™ Smartphone?
- 12Can I print from or scan to an iPhone, iPod Touch or iPad?
- 13My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 14Delete print jobs from the print queue.
- 15Install the built-in drivers (For Windows 8 and Windows 10)
- 16The paper is skewed when it's printed.
- 17Can I use non-Brother or third party supplies with the Brother machine?
- 18What can happen if the wrong paper is used in your machine.
- 19"There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC.
- 20None of the LEDs illuminate.
- 21What driver package format is supported by my Linux distribution?
- 22Change the printer driver settings (Windows / macOS)
- 23Functions supported in the Windows 7 built-in drivers
- 24The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 25Why are the ready and alarm lights blinking?
- 26How do I clean the inside of the printer and Drum Unit?
- 27Cannot print after a Windows 10 update (June 2020)
- 28Windows 10 Support Information
- 29What kind of paper should I avoid?
- 30The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 31What kind of paper can I use?
- 32Printouts have a curl or wave.
- 33White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 34I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 35Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 36How to install your Brother device into a Windows XP environment using the 'In-box' drivers
- 37When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 38I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 39Replace the drum unit
- 40Print on envelopes.
- 41I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 42What is the difference between the toner cartridge and the drum unit?
- 43What is Network Shared printing?
- 44Data is sent from the PC but the printer does not print. The Data LED is blinking.
- 45I cannot print from Mac OS X.
- 46Where do I find a Parallel or USB interface cable?
- 47The printer prints unexpectedly or it prints garbage.
- 48In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 49Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 50How do I perform a factory reset?