FAQs & Troubleshooting
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341 Results
- 1List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 2How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 3How to Activate the Calligraphy Kit
- 4Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 5About the Calligraphy Starter Kit
- 6How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 7Cutting/Drawing by Tracing an Image
- 8How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 9How to create an account for CanvasWorkspace
- 10Downloading Optional Design Pattern Collection (My Collection Function)
- 11Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 12What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 13Cutting with the Rotary Auto Blade [Video]
- 14How to Use the Roll Feeder 2 Function [Video]
- 15Care and Maintenance (Cleaning the Trimmer Blade)
- 16How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 17Where can I purchase any consumables or options for Brother Cutting Machine?
- 18How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 19How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 20Mat, Cutting Blade and Material Combinations
- 21How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 22What Should I Do If I Cannot Perform the Paper Piercing Well?
- 23Instructions for sending patterns created in CanvasWorkspace to the cutting machine via a USB Cable [Video]
- 24List of Error Messages for CanvasWorkspace (Others)
- 25How to Use the Roll Feeder Function [Video]
- 26E00005 appears on the computer screen.
- 27Spatula and Hook Set [Video]
- 28Stamp Starter Kit [Video]
- 29About the Indicator of the Pen Adjuster
- 30What accessory kits are available?
- 31How to register Your Machine with CanvasWorkspace
- 32What should I do to ensure the rhinestones are secured to my material?
- 33Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 34The Hole Cannot be Punched Clearly in Paper Piercing
- 35What is the lever (scanner lever) on the left side of the machine?
- 36How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 37E01001 appears on the computer screen.
- 38Advanced Functions and Optional Accessories [Video instructions]
- 39Embossing Starter Kit [Video]
- 40"Cannot save the data. Get the PIN code again and register to the machine." appears on the LCD Display Screen. What does it mean?
- 41How to Calibrate the LCD Touchscreen Display
- 42Care and Maintenance (Cleaning the Holder)
- 43Vinyl Auto Blade Kit - Weeding Box Function and Tiling Function [video]
- 44The Area Around the Piercing Pattern Cannot Cut Cleanly
- 45What should I do if I forgot my password for CanvasWorkspace?
- 46Foil Transfer Starter Kit. [Video]
- 47Care and Maintenance (Cleaning the Scanner Glass)
- 48Care and Maintenance (Cleaning Inside the Machine)
- 49The mat is fed in at an angle.
- 50Vinyl Auto Blade Kit - Tiling Function [video]