FAQs & Troubleshooting
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342 Results
- 1Mat, Cutting Blade and Material Combinations
- 2List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 3What should I do if the scanned and cut positions are misaligned?
- 4Half Cut (Kiss Cut) Settings
- 5What is the lever (scanner lever) on the left side of the machine?
- 6How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 7Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 8Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 9How do I update the software of the cutting machine?
- 10Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 11How to register Your Machine with CanvasWorkspace
- 12When the mat is inserted, the attached material peels off.
- 13E02006 appears on the computer screen.
- 14What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 15E02003 appears on the computer screen.
- 16How to Calibrate the LCD Touchscreen Display
- 17E02002 appears on the computer screen.
- 18ErrS01 appears on the computer screen.
- 19N12001 appears on the computer screen.
- 20E11002 appears on the computer screen.
- 21How to create an account for CanvasWorkspace
- 22Downloading Optional Design Pattern Collection (My Collection Function)
- 23How can CanvasWorkspace be installed or updated?
- 24E11010 appears on the computer screen.
- 25E95003 appears on the computer screen.
- 26How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 27E91002 appears on the computer screen.
- 28E03001 appears on the computer screen.
- 29E00007 appears on the computer screen.
- 30E00003 appears on the computer screen.
- 31How to obtain and input PIN of machine
- 32The machine cannot be turned on.
- 33ErrS25 appears on the computer screen.
- 34ErrS10 appears on the computer screen.
- 35How to Activate the Calligraphy Kit
- 36N10004 appears on the computer screen.
- 37E10004 appears on the computer screen.
- 38E00005 appears on the computer screen.
- 39How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 40An error appears when trying to import a DXF file.
- 41Overview of Transferring Data Using the Wireless Network Connection Function
- 42E10001 appears on the computer screen.
- 43Universal Pen Holder [Video]
- 44ErrS09 appears on the computer screen.
- 45E12003 appears on the computer screen.
- 46E10005 appears on the computer screen.
- 47E03006 appears on the computer screen.
- 48E03005 appears on the computer screen.
- 49E02005 appears on the computer screen.
- 50The Area Around the Piercing Pattern Cannot Cut Cleanly