FAQs & Troubleshooting
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144 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Shoes. [Video instructions]
- 3How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 4How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 5How to Embroider on Cap. [Video instructions]
- 6How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 7How to use the Round frame (PRPRFK1) [Video instructions]
- 8Introducing Brother My Stitch Monitor application
- 9How to Embroider on Pet Collar. [Video instructions]
- 10Maintenance (Cleaning the bobbin case) [ Video ]
- 11How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 12How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 13How to use the the versatile magnetic frame [Video instructions]
- 14How to set up the cap frame driver. [Video instructions]
- 15How to Embroider on Clothes. [Video instructions]
- 16Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 17The App shows the message "No Supported Machines Found".
- 18How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 19The monitoring app on the smart device receives the notification items I do not need.
- 20How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 21M5612301 appears on the Artspira app screen.
- 22How do I check the thread tension ?
- 23Maintenance (Cleaning the bobbin case)
- 24Data cannot be saved to a USB flash drive
- 25Data cannot be transferred even though the machine number has been input. (M5622201)
- 26How to link accounts
- 27M6331001 appears on the Artspira app screen.
- 28M5622201 appears on the Artspira app screen.
- 29M4341001 appears on the Artspira app screen.
- 30M4210001 appears on the Artspira app screen.
- 31M2513631 appears on the Artspira app screen.
- 32The App shows the message "Settings screen".
- 33Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 34"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 35Loops appear on the surface of the fabric when embroidering.
- 36How to set up the cap frame. [Video instructions]
- 37How do I thread the machine? (Threading the upper thread)
- 38Stabilizers (Backing)
- 39About the contents and data treated by Artspira app
- 40M1332002 appears on the Artspira app screen.
- 41How do I use the embroidery crosshair positioning laser function to align the embroidering position?
- 42"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 43Nothing happens, even if the LCD display is pressed.
- 44There are needle cuts or holes in the garment.
- 45"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 46How do I adjust the tension of the upper thread ?
- 47"Failed to save file." message appears on the LCD. What does it mean?
- 48Maintenance (Cleaning around the needle plate)
- 49Maintenance (Clean the hook)
- 50"Stop while needle bar case transferring." message appears on the LCD. What does it mean?