FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to set up the cap frame driver. [Video instructions]
- 3How to use the Round frame (PRPRFK1) [Video instructions]
- 4How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 5How to set up the cap frame. [Video instructions]
- 6How to Embroider on Bag. [Video instructions]
- 7How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 8How to use the the versatile magnetic frame [Video instructions]
- 9How to Embroider on Pet Collar. [Video instructions]
- 10How to Embroider on Shoes. [Video instructions]
- 11How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 12How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 13How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 14M4341001 appears on the Artspira app screen.
- 15How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 16"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 17M5541001 appears on the Artspira app screen.
- 18M2513631 appears on the Artspira app screen.
- 19The App shows the message "No Supported Machines Found".
- 20Loops appear on the surface of the fabric when embroidering.
- 21Maintenance (Oiling the machine) [ Video ]
- 22Maintenance (Cleaning the bobbin case) [ Video ]
- 23How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 24There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 25E96001 appears on the Artspira app screen.
- 26M4210001 appears on the Artspira app screen.
- 27"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 28What is Artspira+?
- 29M5613201 appears on the Artspira app screen.
- 30M5612301 appears on the Artspira app screen.
- 31Data cannot be saved to a USB flash drive
- 32Data cannot be saved to the machine
- 33How to link accounts
- 34M6331001 appears on the Artspira app screen.
- 35M5622201 appears on the Artspira app screen.
- 36M4452001 appears on the Artspira app screen.
- 37"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 38Introducing Brother My Stitch Monitor application
- 39"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 40How do I adjust the tension of the upper thread ?
- 41How to Embroider on Clothes. [Video instructions]
- 42E92001 appears on the Artspira app screen.
- 43M3124301 appears on the Artspira app screen.
- 44M1332002 appears on the Artspira app screen.
- 45"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 46"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 47How to find the security information (SSID and network key) for your home network
- 48How do I delete short stitches ?
- 49The upper thread does not reach the bobbin thread when embroidering begins.
- 50Embroidery Data Precautions (About the types of embroidery data that can be used.)