FAQs & Troubleshooting
Latest |
234 Results
- 117/06/2024How do I clean the race?
- 221/05/2024"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
- 312/03/2024Stitches are skipped
- 408/03/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 508/03/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 629/02/2024Introducing the Brother Artspira application
- 720/02/2024Fabric puckers
- 806/02/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 902/02/2024How to connect your machine and transfer data to Artspira
- 1023/01/2024How to set up the wireless network connection with the wizard on the machine
- 1125/12/2023How to update your machine by downloading the update file directly to your machine using a wireless network
- 1206/12/2023E92001 appears on the Artspira app screen.
- 1313/10/2023Introducing Brother My Design Snap application
- 1413/10/2023Introducing Brother My Stitch Monitor application
- 1528/08/2023List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 1628/08/2023E96001 appears on the Artspira app screen.
- 1728/08/2023M5613201 appears on the Artspira app screen.
- 1828/08/2023M5612301 appears on the Artspira app screen.
- 1928/08/2023M4345001 appears on the Artspira app screen.
- 2023/06/2023M1332002 appears on the Artspira app screen.
- 2124/05/2023How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 2222/05/2023How do I remove or attach the presser foot holder?
- 2318/05/2023Machine does not start to sew.
- 2415/05/2023Basic procedure to sew stitches
- 2502/05/2023Where do I put the oil in my machine?
- 2603/04/2023"Failed to save file." message appears on the LCD. What does it mean?
- 2716/03/2023Tutorial videos on how to use the machine [Video instructions]
- 2824/01/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 2924/01/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 3018/01/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 3116/12/2022How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 3216/12/2022How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 3330/11/2022How to Change Embroidering Order (My Connection) [Video]
- 3430/11/2022How to Use the My Connection Function [Video]
- 3526/09/2022Data cannot be saved to a USB flash drive
- 3626/09/2022Data cannot be saved to the machine
- 3726/09/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 3826/09/2022[Embroidery machine users] How to retrieve the data transferred from Artspira
- 3926/09/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 4026/09/2022Multiple data cannot be transferred to the machine at once
- 4126/09/2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 4226/09/2022There is no machine that can be transferred
- 4326/09/2022How to link accounts
- 4426/09/2022How to change the displayed language
- 4526/09/2022How to stop "Send usage information to help improve Brother products and services"
- 4626/09/2022How to unsubscribe from Artspira
- 4726/09/2022[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 4826/09/2022How to obtain and input PIN of machine
- 4926/09/2022How to disconnect a machine from Artspira using the machine
- 5026/09/2022How to disconnect the machine from Artspira using the Artspira app