FAQs & Troubleshooting
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240 Results
- 1Introducing Brother My Design Snap application
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How to use the Multi-purpose Screwdriver.
- 4How to embroider an appliqué pattern [Video instructions]
- 5How do I hoop the fabric in the embroidery frame?
- 6Fabric puckers
- 7Stitches are skipped
- 8How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 9Using the embroidery needle plate cover
- 10Tips for sewing thin fabrics
- 11Tips for sewing thick fabrics
- 12How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 13Basic procedure to sew stitches
- 14How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 15How to adjust the thread tension
- 16How do I Play the MPEG-4 (MP4) Videos?
- 17How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 18Combination of fabric, thread and needle
- 19The App shows the message "No Supported Machines Found".
- 20The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 21How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 22How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 23The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 24How do I adjust the presser foot pressure?
- 25A broken needle has fallen into the machine.
- 26How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 27How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 28Machine does not start to sew.
- 29How to use the Dynamic Walking Foot. (Optional accessory : SA101 / F085 / F085AP) [Video instructions]
- 30The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 31How to use the sewing guide function.
- 32The needle contacts the needle plate.
- 33How do I Play the Tutorial Video?
- 34How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 35How do I clean the race?
- 36Data cannot be transferred even though the machine number has been input. (M5622201)
- 37How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 38Bobbin thread does not wind neatly on the bobbin.
- 39The bobbin thread cannot be pulled up.
- 40How do I adjust a stitch width or length?
- 41How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 42How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 43How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 44How to use the Adjustable Zipper and Piping Foot. (Optional accessory : SA161 / F036N) [Video instructions]
- 45Fabric does not feed through the machine.
- 46How do I pull up the bobbin thread?
- 47How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 48The pattern transferred from the Artspira app does not appear on the screen of the machine
- 49What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 50How to Change Embroidering Order (My Connection) [Video]