FAQs & Troubleshooting
Latest |
151 Results
- 109/10/2024Cannot thread the needle.
- 209/10/2024Cannot lower the embroidery foot with the presser foot lever.
- 310/09/2024"Use the presser foot lifter button to raise the presser foot." message appears on the LCD. What does it mean?
- 430/08/2024List of Error Messages for Artspira app (M#######/E#####)
- 512/07/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 612/07/2024"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 712/07/2024"Attach the embroidery frame." message appears on the LCD. What does it mean?
- 812/03/2024Stitches are skipped
- 908/03/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 1008/03/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 1129/02/2024What is Artspira+?
- 1229/02/2024Introducing the Brother Artspira application
- 1320/02/2024Fabric puckers
- 1406/02/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 1502/02/2024How to connect your machine and transfer data to Artspira
- 1625/01/2024How to set up the wireless network connection with the wizard on the machine
- 1719/12/2023How to embroider an appliqué pattern [Video instructions]
- 1806/12/2023E92001 appears on the Artspira app screen.
- 1913/10/2023Introducing Brother My Design Snap application
- 2013/10/2023Introducing Brother My Stitch Monitor application
- 2112/10/2023Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 2211/09/2023The App shows the message "No Supported Machines Found".
- 2328/08/2023E96001 appears on the Artspira app screen.
- 2428/08/2023M5613201 appears on the Artspira app screen.
- 2528/08/2023M5612301 appears on the Artspira app screen.
- 2628/08/2023M4345001 appears on the Artspira app screen.
- 2724/08/2023Tutorial videos on how to use the machine [Video instructions]
- 2821/08/2023How do I clean the race?
- 2923/06/2023M1332002 appears on the Artspira app screen.
- 3002/05/2023Where do I put the oil in my machine?
- 3124/01/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 3224/01/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 3318/01/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 3430/11/2022How to Change Embroidering Order (My Connection) [Video]
- 3526/09/2022Data cannot be saved to a USB flash drive
- 3626/09/2022Data cannot be saved to the machine
- 3726/09/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 3826/09/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 3926/09/2022Multiple data cannot be transferred to the machine at once
- 4026/09/2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 4126/09/2022There is no machine that can be transferred
- 4226/09/2022How to link accounts
- 4326/09/2022How to change the displayed language
- 4426/09/2022How to stop "Send usage information to help improve Brother products and services"
- 4526/09/2022How to unsubscribe from Artspira
- 4626/09/2022How to disconnect the machine from Artspira using the Artspira app
- 4726/09/2022About the contents and data treated by Artspira app
- 4826/09/2022M6331001 appears on the Artspira app screen.
- 4926/09/2022M5622201 appears on the Artspira app screen.
- 5026/09/2022M5541001 appears on the Artspira app screen.