FAQs & Troubleshooting
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149 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust thread tension for embroidering?
- 3The App shows the message "No Supported Machines Found".
- 4Using the embroidery needle plate cover
- 5How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 6The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 7The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 8How to use the Multi-purpose Screwdriver.
- 9How to embroider an appliqué pattern [Video instructions]
- 10How do I hoop the fabric in the embroidery frame?
- 11Introducing Brother My Design Snap application
- 12The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."
- 13"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 14How do I Play the Tutorial Video?
- 15How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 16How do I wind the bobbin?
- 17Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 18Fabric puckers
- 19How do I retrieve the embroidery pattern from the machine’s memory?
- 20How to Change Embroidering Order (My Connection) [Video]
- 21"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 22Stitches are skipped
- 23How do I Play the MPEG-4 (MP4) Videos?
- 24The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 25Introducing Brother My Stitch Monitor application
- 26The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 27Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 28Embroidery pattern does not sew out correctly.
- 29How to find the security information (SSID and network key) for your home network
- 30The App shows the message "The calibration sheet cannot be detected."
- 31Data cannot be saved to the machine
- 32Data cannot be transferred even though the machine number has been input. (M5622201)
- 33What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 34The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
- 35How do I get a lens calibration sheet?
- 36How do I save the embroidery patterns in the machine’s memory?
- 37How do I change the font type in the embroidery pattern?
- 38How do I thread my machine ?
- 39M4452001 appears on the Artspira app screen.
- 40How do I save an embroidery pattern to a USB flash drive?
- 41List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 42The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
- 43"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 44"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 45How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 46"Attach the embroidery frame." message appears on the LCD. What does it mean?
- 47"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 48"Preventive maintenance is recommended" appears on the LCD.
- 49How to link accounts
- 50M2102501 appears on the Artspira app screen.