FAQs & Troubleshooting
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102 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 3The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 4Fabric puckers
- 5The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 6How do I hoop the fabric in the embroidery frame?
- 7How do I retrieve the patterns from the machine’s memory?
- 8How do I save the embroidery patterns in the machine’s memory?
- 9Data cannot be saved to the machine
- 10Data cannot be saved to a USB flash drive
- 11How do I adjust thread tension for embroidering?
- 12How do I select or display patterns according to the embroidery frame size?
- 13How do I adjust the sensitivity of the operation keys?
- 14"Preventive maintenance is recommended." ppears on the LCD.
- 15"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 16How do I thread the machine (Threading the upper thread)?
- 17Stitches are skipped
- 18How do I change the font type in the embroidery pattern?
- 19"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 20How do I set the bobbin ?
- 21How to disconnect the machine from Artspira using the Artspira app
- 22Introducing the Brother Artspira application
- 23"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 24[Embroidery machine users] How to retrieve the data transferred from Artspira
- 25How to stop "Send usage information to help improve Brother products and services"
- 26How to obtain and input PIN of machine
- 27M2102501 appears on the Artspira app screen.
- 28"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 29Bobbin thread breaks
- 30How do I edit a single letter in the embroidery pattern?
- 31"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 32How do I wind the bobbin?
- 33"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 34"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 35How do I clean the race?
- 36Embroidery
- 37I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 38Multiple data cannot be transferred to the machine at once
- 39There is no machine that can be transferred
- 40About the contents and data treated by Artspira app
- 41M5622201 appears on the Artspira app screen.
- 42What should I do if my machine fails to connect to the wireless network and the connection becomes unstable?
- 43How to set up the wireless network connection with the wizard on the machine
- 44"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 45"USB media error" message appears on the LCD. What does it mean?
- 46"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 47"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 48The pattern transferred from the Artspira app does not appear on the screen of the machine
- 49Data cannot be transferred even though the machine number has been input. (M5622201)
- 50M4210001 appears on the Artspira app screen.