FAQs & Troubleshooting
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102 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 3How do I select or display patterns according to the embroidery frame size?
- 4How do I adjust thread tension for embroidering?
- 5Data cannot be saved to the machine
- 6How to link accounts
- 7How do I hoop the fabric in the embroidery frame?
- 8How do I adjust the sensitivity of the operation keys?
- 9How do I save the embroidery patterns in the machine’s memory?
- 10How do I edit a single letter in the embroidery pattern?
- 11How do I enter a line feed in the embroidery pattern?
- 12"Preventive maintenance is recommended." ppears on the LCD.
- 13How to set up the wireless network connection with the wizard on the machine
- 14"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 15Data cannot be saved to a USB flash drive
- 16The pattern transferred from the Artspira app does not appear on the screen of the machine
- 17[Embroidery machine users] How to retrieve the data transferred from Artspira
- 18How to unsubscribe from Artspira
- 19M5541001 appears on the Artspira app screen.
- 20"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 21How do I change the font type in the embroidery pattern?
- 22"F**" appears on the LCD. What does it mean?
- 23"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 24"USB media error" message appears on the LCD. What does it mean?
- 25"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 26How do I clean the race?
- 27E96001 appears on the Artspira app screen.
- 28M5613201 appears on the Artspira app screen.
- 29How to change the displayed language
- 30How to obtain and input PIN of machine
- 31M4341001 appears on the Artspira app screen.
- 32"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 33Upper thread breaks.
- 34Bobbin thread breaks
- 35"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 36"Not enough available memory to save." message appears on the LCD. What does it mean?
- 37"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 38When the thread became tangled under the bobbin winder seat
- 39How do I change the needle ?
- 40How do I set the bobbin ?
- 41How do I thread the machine (Threading the upper thread)?
- 42How do I wind the bobbin?
- 43"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 44"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 45"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 46"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 47"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 48"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 49I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 50E92001 appears on the Artspira app screen.