FAQs & Troubleshooting
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102 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust the sensitivity of the operation keys?
- 3The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 4The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 5How do I adjust thread tension for embroidering?
- 6How do I thread the machine (Threading the upper thread)?
- 7How to set up the wireless network connection with the wizard on the machine
- 8Touch panel is malfunctioning.
- 9How do I wind the bobbin?
- 10The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 11How do I hoop the fabric in the embroidery frame?
- 12How to link accounts
- 13Stitches are skipped
- 14"Preventive maintenance is recommended." ppears on the LCD.
- 15How do I attach or remove the embroidery frame ?
- 16"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 17Tips for getting better embroidery results
- 18How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 19How do I remove or attach the Embroidery foot ?
- 20How do I change the needle ?
- 21How do I set the bobbin?
- 22Where do I put the oil in my machine?
- 23"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 24M5613201 appears on the Artspira app screen.
- 25Data cannot be transferred even though the machine number has been input. (M5622201)
- 26How to update your machine software by downloading the update file directly to your machine using a wireless network
- 27How to change the needle stop position
- 28"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 29"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 30"This pattern cannot be used." message appears on the LCD. What does it mean?
- 31List of Error Messages for Artspira app (M#######/E#####)
- 32M5541001 appears on the Artspira app screen.
- 33Bobbin thread breaks
- 34"F07" appears on the LCD. What does it mean?
- 35"F03" appears on the LCD. What does it mean?
- 36"F02" appears on the LCD. What does it mean?
- 37"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 38Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 39"Not enough available memory to save." message appears on the LCD. What does it mean?
- 40"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 41"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 42"The bobbin thread is almost empty." message appears on the LCD during embroidering and the machine has stopped. What does it mean?
- 43"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 44I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 45What is Artspira+?
- 46E96001 appears on the Artspira app screen.
- 47Data cannot be saved to a USB flash drive
- 48Data cannot be saved to the machine
- 49The pattern transferred from the Artspira app does not appear on the screen of the machine
- 50How to stop "Send usage information to help improve Brother products and services"