FAQs & Troubleshooting
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101 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust thread tension for embroidering?
- 3How do I hoop the fabric in the embroidery frame?
- 4How do I thread the machine (Threading the upper thread)?
- 5List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 6Data cannot be saved to the machine
- 7The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 8The pattern transferred from the Artspira app does not appear on the screen of the machine
- 9Fabric puckers
- 10How to obtain and input PIN of machine
- 11M2513631 appears on the Artspira app screen.
- 12The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 13It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 14"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 15Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 16How do I adjust the sensitivity of the operation keys?
- 17How do I change the needle ?
- 18How do I wind the bobbin?
- 19"Lower the presser foot lever." message appears on the LCD. What does it mean?
- 20The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 21How do I attach or remove the embroidery frame ?
- 22How do I remove or attach the Embroidery foot ?
- 23Data cannot be transferred even though the machine number has been input. (M5622201)
- 24How to connect your machine and transfer data to Artspira
- 25M4210001 appears on the Artspira app screen.
- 26"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 27Needle breaks.
- 28"F07" appears on the LCD. What does it mean?
- 29How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 30"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 31"Preventive maintenance is recommended." ppears on the LCD.
- 32Embroidery
- 33I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 34E96001 appears on the Artspira app screen.
- 35E92001 appears on the Artspira app screen.
- 36After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 37There is no machine that can be transferred
- 38How to disconnect a machine from Artspira using the machine
- 39M6331001 appears on the Artspira app screen.
- 40M5541001 appears on the Artspira app screen.
- 41M2102501 appears on the Artspira app screen.
- 42How to update your machine software by downloading the update file directly to your machine using a wireless network
- 43"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 44How to set up the wireless network connection with the wizard on the machine
- 45"F04" appears on the LCD. What does it mean?
- 46"F02" appears on the LCD. What does it mean?
- 47"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 48"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 49"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 50When the thread became tangled under the bobbin winder seat