FAQs & Troubleshooting
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102 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Touch panel is malfunctioning.
- 3How do I adjust the sensitivity of the operation keys?
- 4The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 5How do I adjust thread tension for embroidering?
- 6How do I hoop the fabric in the embroidery frame?
- 7How do I wind the bobbin?
- 8How do I remove or attach the Embroidery foot ?
- 9What is Artspira+?
- 10How do I attach or remove the embroidery frame ?
- 11How do I set the bobbin?
- 12The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 13Stitches are skipped
- 14Data cannot be saved to a USB flash drive
- 15How to change the needle stop position
- 16"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 17"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 18The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 19"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 20Fabric puckers
- 21The pattern transferred from the Artspira app does not appear on the screen of the machine
- 22[Embroidery machine users] How to retrieve the data transferred from Artspira
- 23How to stop "Send usage information to help improve Brother products and services"
- 24How to obtain and input PIN of machine
- 25How to find the security information (SSID and network key) for your home network
- 26It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 27How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 28How do I thread the machine (Threading the upper thread)?
- 29Multiple data cannot be transferred to the machine at once
- 30About the contents and data treated by Artspira app
- 31M3124301 appears on the Artspira app screen.
- 32M1332002 appears on the Artspira app screen.
- 33"USB media error" message appears on the LCD. What does it mean?
- 34"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 35Data cannot be transferred even though the machine number has been input. (M5622201)
- 36How to link accounts
- 37How to unsubscribe from Artspira
- 38How to connect your machine and transfer data to Artspira
- 39M5541001 appears on the Artspira app screen.
- 40M2513631 appears on the Artspira app screen.
- 41"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 42"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 43"F07" appears on the LCD. What does it mean?
- 44"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 45How do I change the needle ?
- 46Where do I put the oil in my machine?
- 47"The bobbin thread is almost empty." message appears on the LCD during embroidering and the machine has stopped. What does it mean?
- 48"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 49"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 50How do I clean the race?